UTS Service Requests

Service Request Form

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Press Continue after completing each page. Press Submit Request on last page to complete your request.
Status: Service Request Nbr:
*Requestor: Date:09/02/2010
Contact Person: *Contact Phone:
*Contact Email:
*Contact Person (2): *Contact Phone (2):
*Authorized to Request this Service? Yes No*Authorizing Person's Email:
*Department: *Dept #:
*Building Name: Building Location:
*Floor: *Room/Suite:
*Institution: *Smartkey:

Requested Date of Completion (enter using format mm/dd/yyyy) . Please allow 7 to 9 days for completion of routine requests. The service date is subject to UTS Services scheduling limitations. Service dates requested in less than 10 days from approval may incur expedite charges. Expedites are cost-based. Quotes for expedite charges are available on request.

*Service Request Type:
Change Smartkey for Existing Services
DATA Install/Activate/Deactivate
Add New Ext
Change Telephone Set-Type
Move Extension
Remove Ext
Voicemail/Coverage Path/Forwarding/Pickup
Change Name
Software ONLY Extension
ACD/Split/Menu/Call Center
Add New Agent Login Extension
CMS Supervisor
Order New or Replacement Headset
Directory Change Request
Message Manager
Training
Cellular Service
OTHER